General

What services do you provide?

We provide all types of subrogation services for our clients who are Property and Casualty carriers and self-insured. We have a collections department, insurance department, arbitration department and litigation department.

What is your pricing?

We develop pricing based on our client and their needs. If you have specific questions regarding our pricing, we would be happy to discuss pricing based on your needs.

What sets Subroclaims apart from other Insurance Vendors?

All we do is subrogation. We have been in business since 1994 providing superior service to our clients through top-notch people, constantly evolving technology and an outstanding management team. With this combination we can recover the most total dollars in the shortest amount of time for our clients.

Who else do you work with?

Subroclaims is privileged to count many National Property and Casualty Insurance Carriers as its clients. We would be happy to provide you a list of references based on the needs you have. Many of our clients take advantage of all of our services, while others only use one or two of our services.

What area of the country do you work in?

We work throughout the United States. We find that being headquartered in California is beneficial to our success. Our office is open 8 a.m. – 9 p.m. Monday – Friday and 8 a.m. – noon on Saturdays. Due to the time zone differences, we are always available late to contact people at work and at home when trying to determine a settlement.

What type of volumes can you handle?

Again, that depends on the type of work you are considering outsourcing and the turnaround time you are expecting. We proactively work with our clients to provide them peace of mind in knowing that the work they send to us will be handled quickly and efficiently without compromising quality. We determine the volume we can handle from our clients based on their needs and our current production schedule.

Payments

Can I pay with an eCheck

Absolutely! You can make a one-time eCheck payment or setup a recurring eCheck payment via our website.

For setting up recurring eCheck payments:

  • In the “Create Account” section enter your login info and accept terms of service.
  • Future payments will automatically be withdrawn from you checking or savings account.

 

Can I pay with a credit card?

Absolutely! You can make a one-time credit card payment or setup a recurring credit card payment via our website.

How do I cancel a recurring credit card payment?

You can manage your payments via your account page (login to my-account)

  • Click on “Subscriptions”

  • Click on “Cancel” to end your recurring payments

  • You will see a confirmation message that your recurring subscription has been canceled. You can also easily re-subscribe to recurring payments by clicking the “Resubscribe” button.